We are excited to announce our first in a series of Webinars on 10 September at 11.00am BST. The subject is ‘Top Revenue Tips That You Can Apply To Your Business Today’ and it promises to be a game-changer! We promise a fun and interactive… Read MoreTop Revenue Tips You Can Apply To Your Business Today
Are you ready for the ‘Alternatives?’ This week, there has been further confirmation from two very well respected bodies (not just me, ranting about what I think will happen in our industry but actual cold, hard facts) and I thought it was worth bringing this… Read MoreAre you ready for the ‘Alternatives?’
RFP season is almost upon us, so what are the new threats for our Corporate business? The traditional RFP season is almost upon us and whilst contracting can happen at any time, we are all used to the manic few weeks that is ‘RFP season’.… Read MoreRFP season is almost upon us, so what are the new threats for our Corporate business
Loyalty… what exactly does that mean? Loyalty… it’s a funny word that has different meanings to different people and definitely has all of us hoteliers scratching our heads at how we ‘get it’, how we ‘keep it’ and even what ‘it’ actually is! I recently… Read MoreLoyalty… what exactly does that mean?
Are you ready for what might be our next big disruptor – SCA? Just when you thought you had gotten your head around GDPR, along comes Strong Customer Authentication (SCA)! Are you ready? Do you understand how this will impact your business? If the answer… Read MoreAre you ready for SCA?
Your Summer Revenue Check-list For most hotels, Summer is the absolute busiest time of the year. Your properties are buzzing; full of excited guests in holiday mode, which means that for most of us, we have teams that are running around like headless chickens! No… Read MoreYour Summer Revenue Check-list
Review your OTA contracts and start to take back control This week I had the privilege of speaking at a Hotel Federation event organised by the Northern Ireland Hotel Federation and my subject was ‘how to increase profitability’. As you can imagine, this was a… Read MoreTake back control of your OTA contracts
Why on earth are we dropping rates so close to arrival date? This week our wonderful friends at Mews shared statistics which I thought were really interesting: and that is the average rate sold in Europe based on lead time: 1-3 days in advance =… Read MoreWhy on earth are we dropping rates?
The ‘double whammy’ of Booking.com’s early payment scheme Most of us realise that Booking.com have automatically opted our hotels into their new ‘Early Payment Scheme’, but what exactly does this mean and how does it doubly affect our hotels? Well first of all, let’s look… Read MoreThe ‘double whammy’ of Booking.com’s early payment scheme
How Revenue Management Affects… Sales This is the first in a series on how revenue management affects every part of your business. If I am lucky enough to have you as a regular reader, you will know my belief that ‘Revenue Managers Rule the World’.… Read MoreHow Revenue Management Affects… Sales