Blog

Home \ Blog

Sales Conversion and its impact on RevPar

Sales Conversion and its impact on RevPar A few of us may be in very stable or rising markets but I am guessing that most of us are facing yet more challenges on rate, occupancy, ADR and RevPar as we look toward setting our budgets for 2018. Many of us work in over-saturated (or soon […]

Less of a Blog and more of a WARNING! – please read

Less of a Blog and more of a WARNING! – please read Yesterday one of the hotels that I work closely with rang me with a huge problem… Their server had crashed – actually not crashed but died.  Literally had to be taken off site and given the kiss of life. Diagnosis is most likely […]

Are you on the right curve? A useable metric

Are you on the right curve? A useable metric Whether we know it or not, we all use booking curves to some degree.  Some of us pluck figures out of the sky and use a ‘guest-i-mate’ but the hotels that benefit the most are the ones that have a good understanding of their business and […]

The impact of Rate Reductions – a useable metric

The impact of Rate Reductions… We all know that the ‘golden ticket’ for any Revenue Manager  is to increase not only rate but occupancy.  However, we all know that growing both can often be as elusive as that lottery win.  Not every hotel is in that elite zone where both can be pushed and we […]

We’re Hiring!

Right Revenue is hiring for new Engineering Team members Front End Developer Back End Developer Back End Developer (Data Science)

The Robots are Coming!

The Robots are Coming! This week I have been asked to speak at an event and the subject is just that – ‘The Robots are Coming!’ I am really excited to be part of this panel as Machine Learning and Artificial Intelligence is exactly what Right Revenue is built on.  As a revenue system, not […]

Make hay while the sun shines…

Make hay while the sun shines… As the temperatures begin to rise and thoughts turn to the madness of school holidays, I felt it was a good time to review what you probably have or should have already considered moving into the Summer Season – after all, this is quite literally the time of year […]

Who do you think you are talking to?

Who do you think you are talking to? Do you know your customer? I am guessing that the answer would be a resounding ‘yes!’ but to be honest, when I dig a little deeper, the answer is usually a lot more tenuous than that. The reason why this is so important, is that you need […]

Take the Mr Men Approach to Reviews

The Mr Men Approach to Reviews TripAdvisor, whether your reviews are generally good or awful, we all hate it… It has become the bane of our lives and yet another thing that we have to analyse and review. And not only TripAdvisor but there are dozens of review sites in dozens of languages that are […]

The Trouble with Groups…

The trouble with groups… Few of us can escape the demands of group business and for most of us, it is a lucrative segment of our business.  Groups block multiple rooms, often over multiple nights and they spend in our bars and restaurants, but are we really managing this segment of our business properly? The […]